F A Q

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

The time from our shipping partner to get your order to you will depend on options chosen at checkout.

We do not currently offer international shipping.

Free local delivery is available for orders over $50 within Fairfield, Vacaville and Suisun. For orders under $50, we charge $3 for local delivery.

Deliveries are made from 10am to 1pm on Tuesdays & Thursdays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

You may also opt for local pickup. Contact shop@diablerie.com with questions.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@thediablerie.com with your name and order number, and we will look into it for you.